Friday, April 18, 2008

Microsoft Announces Changes for Accessing Hotmail with Outlook Express

env Are you still using Outlook Express? If yes, then its time to switch over to Windows Live Mail, because from 30th June 2008 Microsoft is disabling the DAV protocol, a protocol used by Outlook Express and you will no longer be able to access your Hotmail Inbox via Outlook Express. I think its very few who might be still using Outlook Express.

Microsoft announced today about the change coming for users that access Hotmail with Outlook Express. Outlook Express uses a protocol called DAV (Distributed Authoring and Versioning protocol) to access a Windows Live™ Hotmail® e-mail account. DAV, like POP3 or IMAP, is the way that a mail client communicates with a web-based mail server.As of June 30, 2008, Microsoft is disabling the DAV protocol and you will no longer be able to access your Hotmail Inbox via Outlook Express.

So switching to Windows Live Mail is a better option which allow you to easily manage multiple e-mail accounts—including Windows Live Hotmail, plus other e-mail accounts that support POP3/IMAP. Also Windows Live Mail integrates well with other Windows Live services, and downloads in minutes. After you provide your user name and password, you will automatically be linked to your Hotmail account, providing continued access to your email and contacts.

I have been using Windows Live Mail since its Beta version and I find it quite convenient, I could check my ten mail accounts within minutes.Plus it has other features integrated such as Feeds, Newsgroup account, Contacts and Messenger. And people switching over will find it easy as it has the familiarity of Outlook Express.

You can download Windows Live Mail at

Windows Live Hotmail Technical Support has provide a FAQ to help this transition:

Q: Why are we disabling DAV?
A: DAV is a legacy protocol that is not well suited for client access to large inboxes. Over time, as we’ve increased e-mail storage limits for  Windows Live Hotmail customers—and now offer 5GB inboxes for free—a more efficient access protocol is needed.

Q: What are we replacing DAV with?

A: We have developed a new, much more efficient protocol called DeltaSync that is far superior to DAV especially for large e-mail inboxes. It enables email clients to only download changes since the last time the client polled the email server for changes. This is much more efficient and high performing than having to download all the headers in every folder as is the case with DAV.

Q: Is DeltaSync compatible with Outlook Express?

A: The new protocol unfortunately is NOT supported by Outlook Express and support would require too many changes to the Outlook Express software.

Q: Is there a different or new mail client I can try that uses DeltaSync?

A: Microsoft is providing Windows Live Mail, a free e-mail client that has the familiarity of Outlook Express and much more. This free, next generation e-mail client  enables users to easily manage multiple e-mail accounts including Windows Live Hotmail and other e-mail accounts that support POP3/IMAP. Windows Live Mail also integrates well with other Windows Live services, is optimized to work with Windows Live Hotmail, and offers: 

·         Offline mail

·         Windows Live Hotmail account aggregation for those users with multiple Hotmail accounts

·         Account aggregation for POP and IMAP mail accounts

·         Rich photo-sharing capabilities

·         Advanced search via integration with Desktop Search

·         Safety tools (Anti-Virus scanning, anti-phishing, anti-spam features across aggregated accounts for customers who do not have an Anti-Virus product)

·         Integration with Windows Live services including Windows Live Messenger, Contacts and Spaces

·         RSS (Real Simple Syndication) feed aggregation

·         Ability to send SMS (short message service) text to a mobile phone from Windows Live Mail

Q: If I have technical issues when switching, where can I find assistance? Is there a tech support hotline?

A: Please visit


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